City wait lists and "computer says no" coverage maps don't help when you live out of town. CipherTel builds its own fixed-wireless and fibre network so regional WA homes get a fast, reliable connection — and a local team behind it.
We'll recommend whichever suits your address best — and tell you honestly if neither reaches you yet.
A small antenna on your roof links back to a CipherTel tower over our own licensed radio network — no phone line or NBN required.
Where the NBN fibre network reaches your street, we can connect you as your provider — a high-capacity wired connection with local CipherTel support behind it.
We're not a national call centre with a WA postcode. Our network is designed, built and monitored from Bunbury, so when you call about your home connection you're talking to the team that runs the towers.
Enter your address in our coverage checker for an instant read on availability.
We confirm line of sight to the nearest tower and the right connection for your home.
A local technician installs and aligns your antenna or fibre termination.
Connected, tested and backed by local support whenever you need it.
No. Our fixed-wireless service runs over CipherTel's own radio network, so it doesn't rely on a copper phone line or an NBN connection at your address.
Fixed wireless needs a clear path between your antenna and one of our towers. Hills, dense trees or large buildings can block it — which is exactly what our site assessment checks before anything is installed.
Often, yes — connecting the hard-to-reach is what we do. The coverage checker gives you an immediate indication, and if you're just outside current coverage we'll flag your location as we expand the network.
Our Bunbury team, on (08) 9726 5000. The same people who build and monitor the network handle support — no offshore queue.
It takes a few seconds and there's no obligation — just an honest answer about coverage where you live.